HELP CENTRE
How can we help?
Browse the topics below or jump straight to the answers. Still stuck? Our team is a message away.
Booking a space
Search, compare and book advertising space.
Listing your space
For media owners renting out space.
Payments & billing
Invoices, payment schedules and GST.
Your account
Sign in, profile and notifications.
For advertisers
How do I book an advertising space?
Search the marketplace, open a listing you like, choose your dates and send a booking request. The media owner reviews it and, once approved, you'll receive an agreement and payment schedule to confirm.
How much does out-of-home advertising cost?
Prices are set by each media owner and shown per week on every listing — most spaces range from a few hundred to several thousand dollars per week depending on format, location and audience.
Can I choose exactly where my ad runs?
Yes. Every space is pinned on the map with its suburb, format and audience reach, so you can target specific streets, suburbs or highways rather than a broad package.
What happens after I send a booking request?
The media owner is notified and either approves or declines. You're never charged until a booking is confirmed, and you can track its status any time under My Booking in your account.
For media owners
How do I list my space?
Head to the Partner portal to create your listing — add the location, format, photos and your weekly rate. Listing is free and your space becomes searchable straight away.
Do I have to accept every booking?
No. You approve every booking request before anything is confirmed, so you stay in full control of who advertises on your space and when.
When and how do I get paid?
Payments follow the agreed schedule for each booking. You can track invoices and payments in the Partner portal, and funds are settled to your nominated account.
Payments & account
Which payment methods are supported?
Bookings are billed against an agreed payment schedule. Invoices are itemised and GST-compliant, and you can review them any time from the Billing section of your account.
How do I update my account details?
Sign in and open Settings from the account menu to update your name, contact details and password. Media owners manage their organisation details in the Partner portal.
I forgot my password — what now?
Use the sign-in page to reset it, or contact support and we'll help you get back in.
Still need a hand?
Can't find what you're looking for? Send us a message and we'll get back to you within one business day.